Terms of service

Terms of Service

Overview

Welcome to Wuuselect!

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Wuuselect. Wuuselect operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customer, with a convenient and comprehensive shopping experience (collectively, the “Services”).

Wuuselect uses the technology and platform services provided by Shopify to operate this website and provide related e-commerce services.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.

Please read these Terms of Service carefully before accessing or using this website or the Services. These Terms contain important information concerning your legal rights, including disclaimers and limitations of liability.

By visiting, browsing, purchasing products from, or otherwise using the Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, please do not access or use the Services.

Section 1 – Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the age of majority under the laws applicable in your place of residence. If you permit any minor dependent to use the Services through a device that you own, purchase, or manage, you are responsible for their use of the Services.

To use certain parts of the Services, including browsing the online store, purchasing products, or completing an order, you may be required to provide information such as your email address, contact information, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to Wuuselect is accurate, complete, and current, and that you have the lawful right to provide such information.

If you create a customer account, you are responsible for maintaining the confidentiality and security of your account and login credentials and for all activities conducted through your account.

You may not sell, transfer, lend, or otherwise make your account available to any third party without our consent.

Section 2 – Our Products

We make reasonable efforts to accurately display product images, colors, dimensions, specifications, and other relevant information on our website.

However, differences in mobile devices, computers, screens, display settings, photography conditions, and other technical factors may result in reasonable variations between the appearance or color of products shown on the website and the products you actually receive.

Certain products may be sourced from overseas, purchased on your behalf, offered for pre-order, or procured after an order is placed. Product packaging, labels, country-specific versions, accessories, or other details may therefore vary depending on the country, supplier, or production batch.

Provided that such differences do not materially affect the primary function or use of the product, reasonable variations of this nature will generally not be considered product defects.

We do not guarantee that the appearance, texture, quality perception, or user experience of any product will fully satisfy every customer's subjective expectations.

Product descriptions, prices, images, and availability information may be updated or modified at any time without prior notice.

We also reserve the right to discontinue the sale of any product or, based on actual supply conditions, limit the quantity available for purchase, delivery areas, or eligible purchasers.

Section 3 – Orders

By submitting an order through Wuuselect, you are making an offer to purchase the products included in that order.

Wuuselect may determine whether to accept an order based on product availability, supplier availability, payment status, suspected order irregularities, pricing errors, or other reasonable circumstances.

An order will only be considered formally accepted and confirmed after we have accepted it.

For certain payment methods, an order may not enter the fulfillment process until payment has been completed or payment authorization has been successfully obtained.

Before submitting your order, please carefully review the product name, quantity, specifications, size, color, recipient information, delivery details, and payment method.

Because certain products may be overseas-sourced, pre-order, purchased on your behalf, or procured after an order is placed, orders that have been confirmed and entered into the procurement process may not be cancellable or modifiable for personal reasons.

If we are unable to accept, need to modify, or must cancel an order due to product unavailability, supplier cancellation, obvious pricing or product-information errors, or other exceptional circumstances, we will make reasonable efforts to notify you using the email address, telephone number, LINE account, or other contact information provided when you placed the order.

All cancellations, returns, exchanges, and refunds will be handled in accordance with the Return, Exchange and Refund Policy published on this website.

You represent and warrant that products purchased through Wuuselect are primarily intended for personal or household use and not for unauthorized bulk resale, commercial export, or other improper purposes.

Section 4 – Prices and Payment

Product prices, discounts, and promotional offers may be changed at any time without prior notice.

The amount you are required to pay will be the order amount displayed on the website at the time you complete your order and subsequently confirmed by us.

Unless otherwise expressly stated, whether product prices include shipping fees, handling fees, taxes, duties, or other charges will be determined by the information displayed at checkout.

Prices offered on the Wuuselect website may differ from prices offered on other sales platforms, physical retail channels, overseas markets, supplier websites, or third-party marketplaces.

Different sales channels may establish different prices based on operating costs, promotional arrangements, inventory conditions, or sales strategies, and such differences do not constitute pricing errors.

We may periodically offer discount codes, coupons, membership benefits, minimum-spend promotions, or other promotional programs.

If a particular promotion is subject to separate promotional terms and those terms differ from these Terms of Service, the specific promotional terms will govern that promotion.

You agree to provide current, complete, and accurate order, payment, and account information and to update such information when necessary.

If you pay by credit card, you represent and warrant that:

  1. The credit card information you provide is true, accurate, and complete.

  2. You are legally authorized to use the credit card.

  3. You agree to pay the purchase price and any applicable fees associated with the order.

  4. You agree to complete payment in accordance with the requirements of the payment processor, bank, or third-party payment service provider.

Section 5 – Shipping and Delivery

Any preparation, processing, and delivery times shown on the website are estimates only. Actual delivery times may be earlier or later due to product sourcing, supplier preparation, international logistics, flight schedules, vessel schedules, customs inspections, local delivery services in Taiwan, holidays, weather conditions, natural disasters, or other circumstances beyond our reasonable control.

In particular, products that are overseas-sourced, pre-order, purchased on your behalf, or procured after an order is placed may require longer delivery times than regular in-stock products.

We will make reasonable efforts to arrange delivery within the estimated time frame, but we cannot guarantee that all orders will arrive on a specified or estimated date.

If delivery is delayed due to logistics providers, customs authorities, airlines, suppliers, or other causes not attributable to Wuuselect, we will provide reasonable assistance in tracking and handling the shipment, but we will not be liable for damages arising from reasonable delivery delays caused by circumstances beyond our control.

If a single order contains products from different suppliers, warehouses, or with different preparation times, we may ship the order in multiple packages or separate deliveries as reasonably necessary.

Section 6 – Intellectual Property

The Services and all content made available on this website, including without limitation trademarks, brand names, text, product descriptions, images, graphics, interface designs, videos, audio, layouts, and other related materials, are, unless otherwise stated, owned by or lawfully licensed to Wuuselect, its partners, suppliers, or other applicable rights holders and are protected by applicable intellectual property laws.

The Services are provided solely for your personal and non-commercial use.

Without the prior written consent of Wuuselect or the applicable rights holder, you may not reproduce, modify, distribute, publicly display, publicly transmit, resell, download, store, exploit, or create derivative works from any part of the Services or website content.

Except as expressly stated in these Terms, use of the Services does not grant you any license or rights under any patent, trademark, copyright, or other intellectual property right.

The name “Wuuselect,” its brand identity, logos, designs, and related materials are owned by Wuuselect or the applicable rights holder.

The Shopify name, trademarks, product names, and related brand identifiers are owned by Shopify or its applicable rights holders.

Section 7 – Third-Party Tools

The Services may provide access to third-party tools, services, or features that we may not directly monitor, control, or manage.

You acknowledge and agree that third-party tools may be provided on an “as available” basis and may be subject to the applicable third party's own terms of service and privacy policies.

Before using any third-party tool, you should review and understand the terms and policies applicable to that service.

If you suffer a loss due to an issue arising from a third-party service, we may provide reasonable assistance depending on the circumstances, but we are not responsible for matters relating to third-party services that are beyond our reasonable control.

We may also introduce new functions, tools, and services on the website in the future. Unless otherwise stated, such new features will form part of the Services and will be subject to these Terms of Service.

Section 8 – Third-Party Links

This website may contain content, materials, or links provided by third parties.

Such third-party websites are not directly operated by Wuuselect, and we cannot guarantee the timeliness, accuracy, security, or completeness of their content.

Once you click a third-party link and leave the Wuuselect website, your use of the relevant third-party website or service will be governed by that third party's own terms of service and privacy policy.

If you make a purchase, payment, use a service, or enter into any other transaction on a third-party website that is not completed through Wuuselect, any issues relating to that transaction should generally be addressed directly with the applicable third party.

Section 9 – Relationship with Shopify

Wuuselect uses the e-commerce platform and related technology services provided by Shopify to operate this website and provide shopping services to you.

However, purchases and sales transactions conducted through this website are entered into directly between you and Wuuselect.

Shopify is not the seller of the products you purchase and is not directly responsible for product fulfillment, after-sales service, refunds, or other transaction-related matters between you and Wuuselect.

By using the Services, you acknowledge and understand that Shopify provides only the website platform and related technological infrastructure.

Section 10 – Privacy Policy

Personal information collected through the Services will be processed in accordance with the Privacy Policy published by Wuuselect.

Because this website uses services provided by Shopify, certain information related to website access, orders, payments, and usage behavior may also be processed by Shopify in accordance with Shopify's own privacy policies.

In order to provide payment processing, logistics, customer support, website analytics, marketing, and other necessary services, certain personal information may be lawfully disclosed or provided to Shopify, payment service providers, logistics providers, information technology service providers, or other necessary business partners.

Please refer to our Privacy Policy for further details.

Section 11 – Feedback and User Content

If you submit, upload, post, email, or otherwise provide Wuuselect with any suggestions, comments, product reviews, photographs, videos, proposals, or other content (collectively, “Feedback”), unless you expressly state otherwise or applicable law provides otherwise, you agree that we may use such content within a reasonable scope for the purpose of providing, improving, operating, and promoting the Services.

You represent and warrant that:

  1. You have the right to provide the relevant content.

  2. The content you provide does not infringe any third party's copyright, trademark, privacy rights, image or publicity rights, or other legal rights.

  3. The content does not contain unlawful, defamatory, threatening, pornographic, obscene, fraudulent, malicious, or otherwise inappropriate material, including malicious software or code.

We may, in our reasonable discretion, remove content that violates applicable law, these Terms, or the rights of third parties.

You remain responsible for the content you submit and for its accuracy and authenticity.

Section 12 – Errors, Inaccuracies, and Omissions

Information on this website may occasionally contain typographical errors, incorrect product information, pricing errors, discount-setting errors, inventory inaccuracies, shipping-information errors, or other omissions.

If such an error is discovered, we reserve the right to correct, update, or revise the relevant information at any time.

If an error affects an order that has already been submitted, such as an obvious pricing error, an unavailable product, or another material information error, we may contact you and, depending on the circumstances, modify or cancel the relevant order.

If a paid order is cancelled as a result, we will issue a refund through the original payment method or another method agreed upon by both parties.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes.

You may not directly or indirectly use the Services to:

  1. Violate any applicable law or regulation.

  2. Infringe the intellectual property rights or other rights of Wuuselect or any third party.

  3. Harass, threaten, insult, defame, or harm another person.

  4. Provide false, fraudulent, or misleading information.

  5. Send spam, malicious advertising, or conduct phishing activities.

  6. Impersonate any other person or entity.

  7. Upload viruses, malicious code, or other content that may interfere with the proper operation of the website.

  8. Collect, track, or obtain other users' personal information without authorization.

  9. Use crawlers, bots, scraping tools, or other automated methods to extract website content on a large scale.

  10. Circumvent, damage, disable, or interfere with website security features.

  11. Otherwise interfere with the normal use of the Services by Wuuselect, Shopify, or other users.

If we reasonably determine that you have violated these Terms, we may suspend, restrict, or terminate your right to use the Services in accordance with applicable law.

Section 14 – Termination

If you violate these Terms of Service, engage in unlawful activity, abuse the website or Services, or otherwise engage in conduct that materially affects website operations or the rights of others, we may lawfully restrict or terminate your use of the Services.

Any payment or other obligation arising before termination will not automatically be extinguished by such termination.

Any provisions that by their nature are intended to survive termination, including provisions relating to intellectual property, disclaimers, limitations of liability, governing law, and other related matters, will remain in effect after termination.

Section 15 – Disclaimer

We make reasonable efforts to maintain the accuracy, security, and normal operation of the website and Services.

However, the website may occasionally be interrupted or experience errors due to system maintenance, network failures, third-party service interruptions, force majeure events, or other circumstances.

To the maximum extent permitted by applicable law, we do not guarantee that the Services will be uninterrupted, completely error-free, or suitable for every customer's individual or subjective requirements at all times.

General product information, usage suggestions, and related content provided on the website are for reference purposes only. Actual results may vary depending on individual circumstances.

Where applicable law provides consumers with mandatory rights or protections, such rights and protections will continue to apply, and nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded or limited.

Section 16 – Limitation of Liability

To the maximum extent permitted by applicable law, Wuuselect will generally not be liable for damages arising from the use of this website or the Services where such damages are caused by third-party services, force majeure events, the user's own actions, or other circumstances not attributable to Wuuselect.

For matters for which Wuuselect is legally responsible, we will handle such matters in accordance with the applicable laws of Taiwan.

Nothing in these Terms excludes or limits any consumer rights or legal liabilities that cannot lawfully be excluded or limited in advance.

Section 17 – Indemnification and Responsibility

If your violation of these Terms of Service, violation of applicable law, or infringement of any third party's rights results in a lawful third-party claim, loss, liability, or expense being incurred by Wuuselect, Shopify, our partners, or other related parties, you will be responsible for such liability to the extent permitted by applicable law.

Section 18 – Severability

If any provision of these Terms of Service is determined by a competent authority or court to be wholly or partially invalid, unlawful, or unenforceable, that provision will be ineffective only to the extent necessary, and the validity and enforceability of the remaining provisions will not be affected.

Section 19 – Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with the Privacy Policy, Return, Exchange and Refund Policy, Shipping Policy, and other applicable policies published on this website, constitute the entire agreement between you and Wuuselect regarding the Services.

If different policies contain more specific provisions governing a particular matter, the more specific policy will generally apply to that matter, provided that it does not conflict with any mandatory provision of applicable law.

Section 20 – Assignment of Rights and Obligations

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Wuuselect.

Where necessary as part of a corporate restructuring, business transfer, merger, acquisition, or other lawful commercial arrangement, Wuuselect may lawfully transfer the rights and obligations relating to the Services to the entity that assumes operation of the relevant business.

Section 21 – Governing Law and Jurisdiction

These Terms of Service and the transaction relationship between you and Wuuselect arising from the Services will generally be governed by the applicable laws of the Republic of China (Taiwan).

In the event of any dispute, both parties should first seek to resolve the matter through good-faith consultation.

If legal proceedings become necessary, jurisdiction will be determined in accordance with the applicable laws of the Republic of China (Taiwan).

Nothing in these Terms limits or excludes any statutory jurisdiction rights available to consumers under applicable law.

Section 22 – Headings

The headings used in these Terms of Service are provided for convenience only and will not affect the meaning, interpretation, or legal effect of any provision.

Section 23 – Changes to the Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We may update or modify these Terms of Service from time to time due to changes in applicable laws, our Services, payment methods, logistics arrangements, website functionality, or business operations.

Where a material change is required by applicable law to be notified to users, we will provide notice or make an announcement through an appropriate method as required by law.

Updated Terms will become effective on the date of publication or on another effective date specified by us.

Your continued use of the website and related Services after updated Terms become effective indicates that you understand the updated Terms. However, where applicable law does not permit consent to be inferred in this manner, the relevant legal requirements will continue to apply.

Section 24 – Contact Information

If you have any questions regarding these Terms of Service, your order, payment, delivery, or any other aspect of the Services, please contact Wuuselect Customer Service.

Customer Service Email: wuuselect@gmail.com

For other customer service contact methods, please refer to the latest information published on the Wuuselect website.